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Need help Pearl Endowment..

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After being succesful in claiming for a misold endowment, I am now filling in the relevant paperwork.

Pearl are asking for "Surrender application form and policy schedule" this I can do, but they are also asking for "Surrender application form with Lost policy document" It is the lost policy document I dont understand as I still have the original paperwork.

Is this just a general letter covering all avenues, just tried phoning them but they are closed, was hoping to get this sorted and in the post tonight.

Thank you all.

Comments

  • dunstonh
    dunstonh Posts: 119,707 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    If you have the original policy document, send that in. Alternatively, save yourself hassle and just sign the lost policy document form.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • ali68
    ali68 Posts: 17 Forumite
    Thanks for the reply,Sorry didnt make my original post very clear, I don't have a lost policy form, hence my confusion as to why they want it.
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