We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Data Protection Act???

Can anyone request it?and if so how?

thanks

Comments

  • melorablack
    melorablack Posts: 1,114 Forumite
    Can anyone request what? The data protection act itself? I think if you google it you might find it...
  • borders_dude
    borders_dude Posts: 1,974 Forumite
    In relation to the CSA you can requst a copy of all the information they hold regarding you, records from their computer systems, phone calls etc;

    But you can only request files about yourself. Some information may be blanked out if it refers to anther persons personal business.
    When dealing with the CSA its important to note that it is commonly accepted as unfit for purpose, and by default this also means the staff are unfit for purpose.
  • blimey40
    blimey40 Posts: 573 Forumite
    THE PWC AND THE Nrp can request.

    Depending on what you are, the other persons details should be blacked out.

    When/if it goes to tribunal or court you can request to see everything
  • CRANKY40
    CRANKY40 Posts: 5,947 Forumite
    Part of the Furniture 1,000 Posts Debt-free and Proud! Name Dropper
    http://www.ico.gov.uk/ if you want info about the data protection act.
  • borders_dude
    borders_dude Posts: 1,974 Forumite
    Also you can put in your request by email or by post.

    They may argue with you that it must be done in writing by post but argue the point and get them to contact their data protection unit to confirm that email is acceptble.

    This happens to me from time to time as i put in regular requests.
    When dealing with the CSA its important to note that it is commonly accepted as unfit for purpose, and by default this also means the staff are unfit for purpose.
  • LittleVoice
    LittleVoice Posts: 8,974 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Also you can put in your request by email or by post.

    They may argue with you that it must be done in writing by post but argue the point and get them to contact their data protection unit to confirm that email is acceptble.

    This happens to me from time to time as i put in regular requests.

    So then they ask you to send in the fee for providing the information. Unless they accept BACS payment, it still requires you to write in to say what you want.
  • Soubrette
    Soubrette Posts: 4,118 Forumite
    I think you are asking about making a subject access request. From the website quoted by Cranky above
    Subject access request (Data Protection Act) Under the Data Protection Act, individuals can ask to see the information about themselves that is held on computer and in some paper records. If an individual wants to exercise this subject access right, they should write to the person or organisation that they believe is processing the data.
    A subject access request must be made in writing and must be accompanied by the appropriate fee. In most cases, the maximum fee will be £10, but this can vary, particularly if the information requested is for health or educational records. If a subject access request is made to a credit reference agency, then the fee is £2, and the information must be provided within seven working days. A request must include enough information to enable the person or organisation to whom the subject is writing to satisfy itself as to their identity and to find the information.
    A reply must be received within 40 days as long as the necessary fee has been paid. A data controller should act promptly in requesting the fee or any further information necessary to fulfil the request. If a data controller is not processing personal information of which this individual is the data subject, the data controller must reply saying so

    Sou
  • borders_dude
    borders_dude Posts: 1,974 Forumite
    So then they ask you to send in the fee for providing the information. Unless they accept BACS payment, it still requires you to write in to say what you want.

    Cant comment, they have never levied a fee in relation to my requests.
    When dealing with the CSA its important to note that it is commonly accepted as unfit for purpose, and by default this also means the staff are unfit for purpose.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.5K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.6K Work, Benefits & Business
  • 603K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.