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Call Centre @ home

A guy I know in the flats opposite me started a business earlier this year.

Im thinking about doing it to make some extra cash, about £50 a week would do me.

http://www.doughoustonmbe.co.uk/

Anyone got any thoughts on it? Or done something similar?
When dealing with the CSA its important to note that it is commonly accepted as unfit for purpose, and by default this also means the staff are unfit for purpose.

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