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Credit Clean up Ge consumer home lending

Anyone got any tips for getting this company to change the infomation they submit to the credit reference agengies there my last one but they wont seem to budge supplied them with my bankruptcy notice and the discharge paper work however they maintain that i owe them the shortfall from the house they repossed the property sold for 95 and the mortgage was for 130 they want the difference and say that i still owe them it i was declared BR 17th november last year and the house was repossed on something like the 30th November however the debt was before my BR so i understood it to mean that any shortfall would go into my BR sorry this is a bit jumbled up and the spellings not great any advice would greatly recieved. I have rang them about ten times and sent them the recorded delievery letter but no luck.

Comments

  • DarkConvict
    DarkConvict Posts: 6,347 Forumite
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    edited 1 October 2009 at 1:52PM
    I assume you put down the house on the bankruptcy paperwork, and it was discussed with your official receiver. I would guess it is included. [STRIKE]I believe you can only keep the mortgage/house when you do a DRO or IVA, thus a bankruptcy would mean you lose the house and cover any debt owed, but don't quote me on that.[/STRIKE]

    If others say it is included. Then i would notify your OR and state that one of your creditors is chasing you for a debt included in the BR.

    With regards to changing the credit report paperwork, im not sure i thought this was done after you were discharged.
    Although no trees were harmed during the creation of this post, a large number of electrons were greatly inconvenienced.

    There are two ways of constructing a software design: One way is to make it so simple that there are obviously no deficiencies, and the other way is to make it so complicated that there are no obvious deficiencies
  • dickoa
    dickoa Posts: 139 Forumite
    Yer the house was put down on the paperwork and i lost the house to the BR and the OR also confirmed that this would be included in the BR
  • JCS1
    JCS1 Posts: 5,336 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Credit File clean up's not my area of knowledge, but I think the next step would be to report them to the Information Commisioner for failing to update their records. Hoepfully someone who knows more on this will be along soon.
  • well if thats the case and they STILL refuse to ammend the credit file reports then you ideally need to speak to someone at the information commisioners office they should look into the prob for you
    We all die. The goal isn't to live forever, the goal is to create something that will
  • If the file is definitely wrong, you could pull up the data protection act in communications to them, as one part of it is that the information held must be relevant and accurate. If they refuse to correct it, then i am sure it would be in breach.

    http://www.ico.gov.uk/what_we_cover/data_protection/your_rights/correcting_information.aspx
    Although no trees were harmed during the creation of this post, a large number of electrons were greatly inconvenienced.

    There are two ways of constructing a software design: One way is to make it so simple that there are obviously no deficiencies, and the other way is to make it so complicated that there are no obvious deficiencies
  • errrrmmmm....didnt I suggest the same in my last post?? :confused::rolleyes:
    We all die. The goal isn't to live forever, the goal is to create something that will
  • DarkConvict
    DarkConvict Posts: 6,347 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 30 September 2009 at 9:58PM
    errrrmmmm....didnt I suggest the same in my last post?? :confused::rolleyes:

    Simply - Yes,

    oh sorry, i had left the window open for a while before writing the post (i should have refreshed), but you would probably have beaten me anyway. :o
    Although no trees were harmed during the creation of this post, a large number of electrons were greatly inconvenienced.

    There are two ways of constructing a software design: One way is to make it so simple that there are obviously no deficiencies, and the other way is to make it so complicated that there are no obvious deficiencies
  • peachyprice
    peachyprice Posts: 22,346 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I believe you can only keep the mortgage/house when you do a DRO or IVA, thus a bankruptcy would mean you lose the house and cover any debt owed,.

    Many many people keep their houses and mortgages in BR DC.

    Dicko,
    As well as the credit file clean up send a copy of the letters chasing you for the shortfall to your OR, as this is now an unsecured debt the OR should deal with them for you.

    HTH
    Accept your past without regret, handle your present with confidence and face your future without fear
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