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why can't i download programs

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Will.Power_2
Will.Power_2 Posts: 135 Forumite
Part of the Furniture 100 Posts Combo Breaker
edited 28 September 2009 at 8:18PM in Techie Stuff
I've just got a new Samsung netbook NC10. I've updated the XP files so I know my internet connection's ok but I now want to download my own choice of firewall, anti-virus, iTunes, Firefox etc etc etc.
IE8 lets me get as far as "save file" but when I hit OK, nothing happens....
Any help and constructive advice would be much appreciated.
Thanks

Comments

  • dogmaryxx
    dogmaryxx Posts: 2,446 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Have you looked in where files were supposed to be saved ?
  • fiddiwebb
    fiddiwebb Posts: 1,806 Forumite
    Usually saved in....... my documents>my downloads.
  • davb
    davb Posts: 1,293 Forumite
    Part of the Furniture Combo Breaker
    Did you click on the cream coloured security warning bar which comes up across the screen just below the menus. You have to do this to allow the download after clicking save file.
  • Thanks for your replies.
    It's not that I can't find the file, and I've set it to bypass the security tab about the download.
    I get the "do you want to save or run?", I choose save, select the location and hit save... then nothing happens. I can tell from the lights on the router that it's not worked. If I try "run" rather than "save", I get the same problem.
    Any ideas?
    Thanks
  • dogmaryxx
    dogmaryxx Posts: 2,446 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    You might try a system restore to before you updated if restore point available.

    Do you have SP3 ?
  • davb
    davb Posts: 1,293 Forumite
    Part of the Furniture Combo Breaker
    You could try installing Firefox (if you can download it - possibly on another PC). If you then install it and try downloading with Firefox it will confirm if it is an IE problem or not.
  • Thanks for the suggestions, I installed Firefox from a memory stick and downloads work fine from Firefox.
    I'll not worry about whatever's clogged up IE
  • davb
    davb Posts: 1,293 Forumite
    Part of the Furniture Combo Breaker
    Glad it worked. To be honest you are probably better off using Firefox rather than IE anyway.
  • Does this help?
This discussion has been closed.
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