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Nat West doing my head in
yellowduck_2
Posts: 261 Forumite
Hello people
I opended a co-op cash minder a\c and transferred all my direct debits for essentials (tv licence, utilites insurance etc) I wanted to cancel my dd to Nat West with whom I have a loan as there would be no money to pay it, I am on ESA and my redundancy pay has run out. they told me I could not cancel a DD that was due to them. Then today I had a letter from them telling me they are going to charge me as there were no funds in my a\c to pay their DD. What can I do, nothing probably as they have all the power. I am sending them my budget and a pro rata payment offer:mad:
I opended a co-op cash minder a\c and transferred all my direct debits for essentials (tv licence, utilites insurance etc) I wanted to cancel my dd to Nat West with whom I have a loan as there would be no money to pay it, I am on ESA and my redundancy pay has run out. they told me I could not cancel a DD that was due to them. Then today I had a letter from them telling me they are going to charge me as there were no funds in my a\c to pay their DD. What can I do, nothing probably as they have all the power. I am sending them my budget and a pro rata payment offer:mad:
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Comments
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http://www.bacs.co.uk/bacs/businesses/directdebit/collecting/pages/customersrights.aspxYou can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.
http://www.financial-ombudsman.org.uk/publications/ombudsman-news/27/27-directdebit-guarantee.htm
You should beable to cancel any direct debit.Although no trees were harmed during the creation of this post, a large number of electrons were greatly inconvenienced.
There are two ways of constructing a software design: One way is to make it so simple that there are obviously no deficiencies, and the other way is to make it so complicated that there are no obvious deficiencies0
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