Late Mortgage Payment fees reclaim

Jayneykins

Ages ago there was a link to a Scottish advice centre regarding reclaiming late motgage payments. Over the last 5 years, due to GE Money refusing to change my payment date by 4 days without charging huge interest payments, I have paid late by 4 days every month. They have sent me a letter saying they are going to add these charges to my loan, amounting over £5000. I sent a letter template asking them to refund etc and they have offered me £1000 as a gesture of goodwill. I am unsure whether I should accept this or continue for more of a refund. Does anyone have any ideas or links to help me?

Tinabs1

Hi Jayney,

I also have a mortgage with GE Money and have had EXACTLY the same thing happen to me, except my charges are between £3 - 4,000.00

I would love to know where you got the letter template from, so that I can write to them also.

Good luck with yours and please let me know how you get on, they are outrageous.

Thanks, Tina

angel2010_2

I too am trying to find out how to claim fees back of over £2,500 from GE Money when we paid of all the arrears despite a difficult financial situation, but then they add on suc high fees??

I have heard other people have got money back, canyone advice please?

ktjcrosbie

Hi would you have a link to the template letter please x

dunstonh

ktjcrosbie wrote: »

Hi would you have a link to the template letter please x

What template letter?

This thread is 6 years old and about someone who claimed their payment date changed without notice. I doubt there is any template letter for someone in that situation.

brown1950

ktjcrosbie wrote: »

Hi would you have a link to the template letter please x

Would suggest you read this thread :-

https://forums.moneysavingexpert.com/discussion/5287528

Come back if you have any questions.