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JOHN LEWIS Sale beware

I emailed John LEWIS with the following

you say on lots of items 'reduced to clear for example this
"Lacoste Classic Polo Shirt, Navy
Reduced to clear
Now £60"
can you tell me what was the original full price as I believe that this is the full price and it is not reduced at all,

This was their reply!!

"I apologise as after checking the system I can confirm that it looks as if there has not been a reduction in price. I have arranged for a manager to contact you by email as soon as we hear back regarding this. He will be in contact with you shortly"

they are trying to con us i think!! Do they think we are stupid!!

Comments

  • dmg24
    dmg24 Posts: 33,920 Forumite
    10,000 Posts
    Sounds like a pretty honest response to me - they have discovered a mistake, escalated the problem and will report back to you - much more than most companies would do!
    Gone ... or have I?
  • dmg24 wrote: »
    Sounds like a pretty honest response to me - they have discovered a mistake, escalated the problem and will report back to you - much more than most companies would do!

    My folks and i love JL for their customer service, hold tight op they may well send you an appology gift/ pls come back to shop with us gift.

    Nab
    You laugh because I'm different......I laugh cause I just farted!

    Better to remain silent and be thought a fool than to speak out and remove all doubt. (A.C)
  • I emailed John LEWIS with the following

    you say on lots of items 'reduced to clear for example this
    "Lacoste Classic Polo Shirt, Navy
    Reduced to clear
    Now £60"
    can you tell me what was the original full price as I believe that this is the full price and it is not reduced at all,

    This was their reply!!

    "I apologise as after checking the system I can confirm that it looks as if there has not been a reduction in price. I have arranged for a manager to contact you by email as soon as we hear back regarding this. He will be in contact with you shortly"

    they are trying to con us i think!! Do they think we are stupid!!
    Perhaps if they reduce the price you could post it on the Grabbit board!
    It is better to contemplate writing a malicious comment that can make you appear stupid, than to write and confirm it.
  • Sounds like a con to me:cool:
  • £60 for a polo shirt. They're having a laugh!
  • MOCHA
    MOCHA Posts: 270 Forumite
    Very expensive when it's probably been made for pennies in Pakistan or China......it's the 'globalised world' we now live in unfortunately.:rolleyes:
This discussion has been closed.
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