16k mortgage exit fee

roofer

I was charged an exit fee of 16k (which i knew about when i took the mortgage) however i have now proved that i was missold the mortgage in the first place, I have just been given back the brokers fee for the mortgage set up, Do anyone think i have a chance now that i have at long last proved that the mortgage was missold, ?

Mrs_Bumble

Who are you going to claim the exit fee from?

What was the claim against the broker in relation to? What was missold? What was the finding of the complaint?

dunstonh

Being mis-sold in the first place in one area does not let you off the hook in another area. If the advice that was considered bad is linked to the ERC then you have a case. However, you would typically expect that to be considered in the redress offered.

roofer

Had the mortgage for only 7 months, due to illness and loss of contracts,

The deal done over the phone was very different to the actual deal when it came to paying off the mortgage,

dunstonh

Had the mortgage for only 7 months, due to illness and loss of contracts,

That is not grounds for mis-sale though. Thats just bad luck and not insuring yourself.

The deal done over the phone was very different to the actual deal when it came to paying off the mortgage,

When you say phone, was it done under advice or non-advice basis?

roofer

Over the phone, with so called recorded conversations,

Mrs_Bumble

Who dealt with the complaint, was it the broker firm?

Why was the deal that you entered into not appropriate?

_Andy_

There seem to be two issues

1) The mortgage was 'mis sold' - we don't yet know why
2) The exit fee - the OP seems to imply they weren't told about this over the phone. Surely though this would have been in the KFI and offer letter.

Really more detail is needed - e.g. did the broker not state on the phone there were ERCs?

roofer

The broker delt with the complaint, it seems that if i had re-paid 200k back and left the 36 as a mortgage i would have not had to pay this large fine, I had asked if i could do this and was told i could not, now they have agreed in writing and are going to refund my brokers fee in full due to poor advice on thier part, so thats what got me into thinking could i get a refund on this fine,

Mrs_Bumble

Why was the deal that you entered into not appropriate?

I am sorry, I still don't understand?

You paid £16K as an ERC for repaying a mortgage?

re-paid 200k back and left the 36 as a mortgage

What do you mean by this?

roofer

I think i will drop this post, read the question at the start of the post,