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Received this message from Egg...

Hi all, can someone help?

I informed Egg this week that I have registered with PayPlan, gave them my reference number and asked that all correspondance regarding my account(s) now go through Payplan. I got this message from Egg today...

"As you are now dealing with Payplan, a Default Notice will be issued on your accounts when they fall into arrears. This is the normal procedure when a customer is unable to make payments to the account. Failure to satisfy the Default within 28 days will result in the account being terminated and passed to a Debt Collection agency. Please note that a Default is registered on your Credit File and can remain on there for up to 6 years."

Is this normal? Am I going to have lots of different Debt Collection agencies after me now on behalf of Barclaycard, Halifax etc when I start going into arrears with them as well? And worse, am I going to start getting Court summonses? I'm not yet on an IVA, just a debt management programme with Payplan...

Many thanks
Yours worriedly

Nic

Comments

  • kickingkay
    kickingkay Posts: 314 Forumite
    Hi all, can someone help?

    I informed Egg this week that I have registered with PayPlan, gave them my reference number and asked that all correspondance regarding my account(s) now go through Payplan. I got this message from Egg today...

    "As you are now dealing with Payplan, a Default Notice will be issued on your accounts when they fall into arrears. This is the normal procedure when a customer is unable to make payments to the account. Failure to satisfy the Default within 28 days will result in the account being terminated and passed to a Debt Collection agency. Please note that a Default is registered on your Credit File and can remain on there for up to 6 years."

    Is this normal? Am I going to have lots of different Debt Collection agencies after me now on behalf of Barclaycard, Halifax etc when I start going into arrears with them as well? And worse, am I going to start getting Court summonses? I'm not yet on an IVA, just a debt management programme with Payplan...

    Many thanks
    Yours worriedly

    Nic

    Hi Nic,
    it is prob a standard letter i have received the exact same letter from HSBC ive spoken to CCCS about it and they told me its standard most companies have a period of payment failure before they issue it defaulted and sell it on dont be threatend or bullied into panicing this is standard they hope it will worry people into settling up try not to worry if you are concerned speak to payplan they will advise you what to do
    hth klare
    LIGHT BULB MOMENT, JUST IN THE NICK OF TIME!

    DEBT JAN 2006 £83000:eek:
    DEBT MAY 2007 £40000 :eek:
  • System
    System Posts: 178,355 Community Admin
    10,000 Posts Photogenic Name Dropper
    Yep standard letter. Actually for me Egg were very quick to issue derfaut notice. Have you checked the examples of creditors correspondence letters on justabank? It gives you a brief description of what they mean and what you should do.. If not, it;s worth checking out!

    Lenny
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • yes this is the norm you will then get in house debt collection letters going on to outside dca just pay what you can afford and stick to it increase when your circumstances improve
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