We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

firm wont pay mis-sold endownment

We have had our endownment reviewed by the ombudsman who have gone in our favour and awarded us a money claim of around 4,500 but the firm which is in our town say they cant afford to pay us we have sent them out a solicitors letter saying we will take it to a small claims court, but they have wrote back and said they still wont pay whatever the outcome,this appeal has been going on for 4 years,last year they changed there name to veritas they were called turner scott partnership but the guy that sold us the endownment in 1994 has since left, so they say there not liable even though the ombudsman said they are.I dont know what to do next help kymmy

Comments

  • Bufger
    Bufger Posts: 1,857 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Debt-free and Proud!
    take them to court. They will eventually have to pay if they are found liable. Keep the letter stating that they still wont pay no matter what the outcome. You're not in the wrong here so dont worry yourself over it, just keep fighting the slow fight and get your solicitor to guide you.
    MFW - <£90k
    All other debts cleared thanks to the knowledge gained from this wonderful website and its users!
  • ILW
    ILW Posts: 18,333 Forumite
    kymmy wrote: »
    We have had our endownment reviewed by the ombudsman who have gone in our favour and awarded us a money claim of around 4,500 but the firm which is in our town say they cant afford to pay us we have sent them out a solicitors letter saying we will take it to a small claims court, but they have wrote back and said they still wont pay whatever the outcome,this appeal has been going on for 4 years,last year they changed there name to veritas they were called turner scott partnership but the guy that sold us the endownment in 1994 has since left, so they say there not liable even though the ombudsman said they are.I dont know what to do next help kymmy

    Are you sure that legally they are still the same company?
  • dunstonh
    dunstonh Posts: 120,033 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    If the new firm didnt take on the liabilities of the old, then they would not be liable. However, if it was just a change of name then they would be. The FOS isnt necessarily right in these cases. They may just be making assumptions based on limited information. However, you would expect the firm to present the evidence to the FOS to show they are not liable.

    You can also report the firm to the FSA. The FSA will take action and even close down firms that cannot meet their liabilities and refuse to pay out redress set by the FOS.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • if they prove not to be liable, does that mean i dont have any means of recovering my shortfall at the end of the day, i was mis sold it but wouldntt know how to recover the claim ,also they didnt change the company until march 08, i started my appeal in 05 it was ongoing, its like ive had the rug pulled from under my feet,any feedback would be so helpful cheers kymmy:eek:
  • EdInvestor
    EdInvestor Posts: 15,749 Forumite
    Trying to keep it simple...;)
  • savemoney
    savemoney Posts: 18,125 Forumite
    Part of the Furniture 10,000 Posts
    Bear in mind that if you do take them to court from moneyclaim web site they do inform you that you have to be confident that they have the funds to pay. If they refuse to pay extra costs will apply Bailiffs etc

    http://www.hmcourts-service.gov.uk/onlineservices/index.htm
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.8K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.7K Work, Benefits & Business
  • 600.2K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.