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Damaged Le Creuset
KitKat77
Posts: 70 Forumite
Hello
I was hoping someone might be able to provide me with some advice.
I've accidentally overheated one of my le creuset pans and it appears to have become pockmarked inside or what appears to be very small holes. I also note that some of the glaze on the outside has very fine lines in it. I'm rather upset in case I have totally ruined it. I looked at the le creuset website for the guarantee but as I purchased it a few years back, I no longer have the reciept.
Could anybody please advise?
Many thanks
I was hoping someone might be able to provide me with some advice.
I've accidentally overheated one of my le creuset pans and it appears to have become pockmarked inside or what appears to be very small holes. I also note that some of the glaze on the outside has very fine lines in it. I'm rather upset in case I have totally ruined it. I looked at the le creuset website for the guarantee but as I purchased it a few years back, I no longer have the reciept.
Could anybody please advise?
Many thanks
0
Comments
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E-mail or use the contact us link on the website. They will ask you to send it to them for examination and will then let you know if its your error or a fault in the manufacture. I have recently returned 2 of my pans and they have been great and replaced both0
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I agree with natbags. I bought a roasting dish from them, cracked in half the second time I used it, had stupidly thrown away receipt but they were great and replaced it very quickly. I e-mailed them and received a lovely reply guiding me through what to do next.0
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