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Can they enforce a DEO?

Hi,
My husbands' case has gone clerical :rolleyes:
He has been told that because of this they can only take payments via a DEO. He has no arrears and has always complied. He has paid via standing order for a couple of years now. His firm charges £1 per week administration costs for the DEO, costing him an extra £52 per year.

Is DEO compulsory when a case is clerical?

Thanks for any help!
Sealed Pot Challenge #817 £50 banked :)

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