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Item 'lost' in post...
Whatagain
Posts: 51 Forumite
Hi,
I hope someone here can offer me advice.
I sold a top on ebay for £15, 3 weeks after posting the buyer said it had not been received. I apologised and asked them to complete the claim form I got from trustedsellers.com and once received I would refund in full. The buyer ignored me and immediately filed a PayPal claim and of course I refunded in full.
The same buyer is now selling my top, with my photos. Do I have any comeback over this? It seems they have defrauded me and I am not very impressed, if I forwarded this to the Royal Mail would they take it seriously or would I be the only one to lose out?
Thank you,
Whatagain
P.S. Whilst not binding I find the trusted sellers claim form very useful, in 90% of case the item suddenly arrives, normally same day.
I hope someone here can offer me advice.
I sold a top on ebay for £15, 3 weeks after posting the buyer said it had not been received. I apologised and asked them to complete the claim form I got from trustedsellers.com and once received I would refund in full. The buyer ignored me and immediately filed a PayPal claim and of course I refunded in full.
The same buyer is now selling my top, with my photos. Do I have any comeback over this? It seems they have defrauded me and I am not very impressed, if I forwarded this to the Royal Mail would they take it seriously or would I be the only one to lose out?
Thank you,
Whatagain
P.S. Whilst not binding I find the trusted sellers claim form very useful, in 90% of case the item suddenly arrives, normally same day.
£10,000 in 2010 Member 164
£0/£10,000
0
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