Can't boot up laptop

miss_spooky

My friend has an Acer Travelmate 2413LM, Intel Celeron M Processor 370. Running Windows XP with Explorer 7 which we are unable to start up. Either freezes on the windows logo screen, or if you can get to the safe mode options, select safe mode, the list of drivers runs then freezes. The comp doesn't get past either of these points.

I have tried to boot in safe mode and tried all the combinations: safe mode, last known good config, reboot, start windows normally noene of these work.

I managed to get into the Windows recovery partition and tried the factory default but I had an error message saying internal error 8027 an internal consistency has been detected, if prob is persistant then contact symantic tech support.

I then tried with the back up discs that came with laptop - ran through these fine, started copying files and has frozen at 40%. it has been like this for the last few hours and I don't know what to do.

Regards

miss_spooky

Cheeky bumb.x

Browntoa

I suspect you need to try a XP repair from an XP cd

http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx

any Xp cd will do

Browntoa

or possibly this

http://www.experts-exchange.com/Storage/Backup_Restore/Norton_Ghost/Q_23870193.html

These messages appear to be due to problem with how Ghost performs caching. To resolve the problem, use the -WS- and -WD- switches to turn off Ghost caching:

Ghost.exe -ws- -wd- OR better try using all these switches

Ghost.exe -FNI -FFX -NOIDE -NOUSB -ws- -wd-