EBICO - Ethos vs T&C's Query

Cardew

Ebico_Company_Representative wrote: »

there is no additional charge applicable under clause 4.2 provided the single fuel remains on the Ebico tariff.

4.2 If you’re a dual fuel customer (electricity and gas) and you move your electricity to another supplier but we continue to supply you with gas, we may charge you our gas only price, which could be higher than the dual fuel gas price.

Do not those two quotes contradict each other?

I think we all appreciate that Ebico gas is competitive, but electricity is not.

Can you please explain what would/could happen if an Ebico dual fuel customer decided to switch electricity to another customer?

It seems pretty clear that condition 4.2 gives Ebico the right to charge a higher price for their gas.

Hazzanet

Cardew wrote: »

Do not those two quotes contradict each other?

I think we all appreciate that Ebico gas is competitive, but electricity is not.

Can you please explain what would/could happen if an Ebico dual fuel customer decided to switch electricity to another customer?

It seems pretty clear that condition 4.2 gives Ebico the right to charge a higher price for their gas.

Simple. The dual fuel price for gas is 3.675p/KwH, and the single fuel price is 3.675p/KwH.

Therefore, if you move electricity from them, gas will change from 3.675p/KwH to 3.675p/KwH.

Cardew

Hazzanet wrote: »

Simple. The dual fuel price for gas is 3.675p/KwH, and the single fuel price is 3.675p/KwH.

Therefore, if you move electricity from them, gas will change from 3.675p/KwH to 3.675p/KwH.

Agreed that is what 4.9 indicates. However what is the point of this:

we may charge you our gas only price, which could be higher than the dual fuel gas price.

Hazzanet

Cardew wrote: »

Agreed that is what 4.9 indicates. However what is the point of this:

But Per EBICo's response, these are SSE's T's and C's for the general supply of their utilities. SSE offer a dual fuel discount and DD discount so it's there for SSE's customers.

Admittedly, it is inappropriate in EBICo's instance, but it's clearly not their intention, and both the single and dual fuel rates are the same, and there's no DD discount.

matty_hunt

Cardew wrote: »

However their electricity is one of the most expensive tariffs available. For the average UK customer using 3,300kWh pa Ebico are 34% more expensive than the cheapest available.

Hi. What am I missing here?

Ive just got a letter from e.on telling me my cap is about to expire but they will put me on a new cap. 24.85p/kwh elect, 6.903 for gas.

My annual average for last 2 years are 816 units of elect(kwh) and 83 units of gas (which I believe is 2611kwh although moneysupermarket flags this up as higher than average comsumption)

Looking at the e.on website, their lowest elect price is 21p and gas 6.5p so how is Ebico one of the most expensive at 13.44p for elect and 3.675p gas? I am a low user and want the best deal so what am I missing here? Who has cheaper electricity?

Thanks

Cardew

matty_hunt wrote: »

Hi. What am I missing here?

Ive just got a letter from e.on telling me my cap is about to expire but they will put me on a new cap. 24.85p/kwh elect, 6.903 for gas.

My annual average for last 2 years are 816 units of elect(kwh) and 83 units of gas (which I believe is 2611kwh although moneysupermarket flags this up as higher than average comsumption)

Looking at the e.on website, their lowest elect price is 21p and gas 6.5p so how is Ebico one of the most expensive at 13.44p for elect and 3.675p gas? I am a low user and want the best deal so what am I missing here? Who has cheaper electricity?

Thanks

I said average UK user which is 20,500kWh gas and 3,300kWh electricity.

Your consumption is tiny and I doubt if any supplier will come close to Ebico for gas. This is because they charge neither a daily rate or a 2 tier tariff.

However entering those figures in a comparison website for dual fuel(for Midlands) Ebico were not quite the cheapest - this is because of the discounts available for dual fuel and Direct Debit - which Ebico do not give.

matty_hunt

Thanks for that Cardew. Its made me look twice! It seems a standing charge deal is the cheapest. Initally I ignored it thinking as a low user it was going to cost more despite what the comparison site said. But, whilst the annual standing charges add up to £115.50, the discounts, which ebico dont offer, add up to £105 plus £40 from topcashback coupled with slightly lower unit rates makes it a better deal. Thats with npower.

cheers.

Cardew

matty_hunt wrote: »

Thanks for that Cardew. Its made me look twice! It seems a standing charge deal is the cheapest. Initally I ignored it thinking as a low user it was going to cost more despite what the comparison site said. But, whilst the annual standing charges add up to £115.50, the discounts, which ebico dont offer, add up to £105 plus £40 from topcashback coupled with slightly lower unit rates makes it a better deal. Thats with npower.

cheers.

Is that discount only paid after 12 months?

matty_hunt

Humm, youre right. discount is applied after 12 months. Total npower dual bill £179.24 after 12month discount. gas with ebico £98.60 and elect from edf £82.91 =£181.51 plus £30 edf switch cashback. I think its not worth essentially being tied to npower for 12 months the get a discount. Would you agree?

Thank God for these forums.
Thanks for your help.

KimYeovil

You may want to think thrice. Is paying an extra £8 or £9 every month in advance worth an eventual 75p per month or £2.50 per month saving (only if you stay with the company an exact multiple of twelve months). Move away one month out and much of the saving evaporates. Paying £17 per month as a final bill may be preferable to paying £25 per month month-in month-out. And, of course, you can choose to not be subject to the vagaries of automated direct debit presumptions.

Your bottom line may be the bottom line so you may prefer the cheapest. But do not forget the benefit you receive from Ebico is easily worth a pound or three per month to many. Particularly when the saving can evaporate to (a great deal) less than nothing if there are any annual tie-ins involved.

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