help , AOL email

girl_in_need

hi all
I've got this funny email from aol , saying that I need to pay for my account , when It should be free . here is the email they said me

''Dear Valued Member

We were unable to process your most recent payment. Please verify that your billing information is correct to avoid interruption of your AOL Services.

To ensure that your account is not interrupted, please update your billing information by clicking here

If your information on file is not updated within 48 hours, we will temporarily suspend your AOL account

Thank you
Michael Baldger
AOL Billing Center''


what do I do , this is a free email account and there saying I need to pay for it ........ is this a scam email , or not .


.AOLWebSuite .AOLPicturesFullSizeLink { height: 1px; width: 1px; overflow: hidden; } .AOLWebSuite a {color:blue; text-decoration: underline; cursor: pointer} .AOLWebSuite a.hsSig {cursor: default}

reeree

girl_in_need wrote: »

hi all
I've got this funny email from aol , saying that I need to pay for my account , when It should be free . here is the email they said me

''Dear Valued Member

We were unable to process your most recent payment. Please verify that your billing information is correct to avoid interruption of your AOL Services.

To ensure that your account is not interrupted, please update your billing information by clicking here

If your information on file is not updated within 48 hours, we will temporarily suspend your AOL account

Thank you
Michael Baldger
AOL Billing Center''


what do I do , this is a free email account and there saying I need to pay for it ........ is this a scam email , or not .


.AOLWebSuite .AOLPicturesFullSizeLink { height: 1px; width: 1px; overflow: hidden; } .AOLWebSuite a {color:blue; text-decoration: underline; cursor: pointer} .AOLWebSuite a.hsSig {cursor: default}

I would say its definetly a spoof email, whatever you do dont click on any links, to make sure i would phone aol to confirm it

moonsugar

Don't feed the troll..

MrsBartolozzi

I got this email a couple of days ago, and while I was 99% sure it was spam/phishing I gave them a phone call to check it out as the email did look very authentic.
Sure enough it was bogus, but I was assured the fraud team were aware of this email and were working to stop it happening again (whatever that means...)


So OP, do nothing, delete the email and do not click any of the links.

girl_in_need

hi guys

thanks to all who replyed.
I did a stilly thing by reply back to the email they send me , cos I was really really scared that I would have my email account close . I feel so stilly that I reply back to the email. now I don't know what to do.
only one thing I will do is that I will delete the email .

stebiz

girl_in_need wrote: »

hi guys

thanks to all who replyed.
I did a stilly thing by reply back to the email they send me , cos I was really really scared that I would have my email account close . I feel so stilly that I reply back to the email. now I don't know what to do.
only one thing I will do is that I will delete the email .

You really need to inform your bank, so they can change your card details and if necessary a flag on your bank account.

Stebiz

MediSin

If you just replied to the email. all that will happen is they will spam you more often as you have confirmed your email is active. If you actually gave them account details, you need to get them changed immediately. Call your abnk straight away.

No genuine company sends out emails asking for account details or asks for payments for things which are free. Never reply to these requests. Also a genuine company would know your name (not 'dear valued member') and probably quote your account number. Never follow links from email, always type website addresses manually - links can be made to look genuine and take you to a cloned site.

Basically if the content of an email is unexpected, or odd, it's probably a scam.

Photo_Stylus

If it were genuine they would know your name. Seems lately the 1st you will know if they are going to take money is when you see your bank statement.

They will say they contacted you, but they wont have..