Help! Outlook can't send even though test is fine!

barginboyrob

Hi

I recently moved my website to a new host. I can receive my business emails fine on it.

The only problem is I cannot reply!

I went to my account on outlook and clicked the test account settings, and it says it fine. However it is not as I am trying to send a message to my personal email from it (to test) and it never gets through!

I can however log in to my webmail provided and send messages from there, that works.

Does anyone have any ideas?

This is a really annoying problem

RichardB1

Check your outgoing (SMTP) server details in Outlook under account settings. Make sure the server name and port number tie in with the details provided by your new host. If you've moved across then I imagine you'll need to update your account settings with the new details.

barginboyrob

Thanks however the test account settings email says it all goes through fine and when I send an email it gets put in the sent folder..

Is it just getting lost somewhere? Also, my incoming mail box and my outgoing seem to be the same, is that common? The account type is POP3 (i think perhaps that is default)

Thanks for your time, I really appreacite it

RobTang

You might (will!) need to set outlook to log onto the smtp server (either through user/pass or pop before smtp depending on your host) its not set in outlook automaticly, its under (change e-mail account)... more settings... outgoing server