ok.. csa say i will get a pyment next week but cant tell me how it was worked out?

brians_daughter

well, 5 months later and 3 weeks after i should of had my 1st payment the csa say i will get payment next week as they have cheque from employer.

THEY told the employer how much it should be for (i have had many many issues ie csa forgetting to send DEO etc)

My monthly payment is £119 but they state 1st payment will be for £343.. there are arrears but i have requested that they be spread out over a long a period as possible so as not to cause hardship to ex's new family (even tho he was non complient there are other kids involved so i need to focus on them as well as my own)

I have had 4 payments schedules and not one of them amounts to the amount i will be getting... the csa have told me twice this week, once by a supervisor that they do not know how the calculation for £343 was formed...

I am now stuck. Do i take the money knowing my ex's family will struggle or do i press on and get an explaination as to why it is this amount and maybe delay my kids getting their money which we are relying on to pay for school trips ?

My initial theory was it was 2 months payments plus arrears but even that only adds up to £263. I though 2 months as i was due payment weeks ago that never arrived and next payment is due in 2 weeks so it kinda made sense. They said that isnt the reason

Now the CSA have TOLD the employer what the deduction should be so why can they not tell me how it was worked out?

If i thought my ex was trustworthy i would give him back the difference and tell him he could repay at a later date if it helped.. but i know i would never see it from him

Anyone know the best point of action here? As i say i dont want the new family to suffer, but i dont wnat my kids to suffer either.....

marksoton

To be frank in this situation it's his family,his problem.

If he has been truly non compliant he only has himself to blame. Let him worry about the other family and collect the money you are owed.

By making requests with the CSA you are only complicating the case.

Nice sentiment though.

CRANKY40

They can't explain because that would involve picking up the phone and actually asking his employer.....

If you really want to know, I'm afraid you will have to call them back and ask them to do this. Explain that you just want to make sure that the money is all yours (if the employer is paying for more than one person, it has been known for one recipient to get all of the cash and then be asked to pay it back after the CSA realise what's actually happened).

You are entitled to peace of mind....if the person that you speak to won't do it then ask for their supervisor.

brians_daughter

Thanks for replying, The csa have instructed his employer to pay that amount last week,the employer hasnt just sent that amount.

There was an issue with the CSA not sending the DOE to the right department or something...so the debt dept got involved to recover it -even tho the csa never sent deo to correct dept.

I did speak with a supervisor who said they would call me back. They did call back the next day and said they simply couldnt tell me how the calc had been worked out. My case worker left the csa last week so now she is obviously being blamed for everything!

NRP has been truely non complient not answering letters, phone calls etc they had to do a trace on him via HMRC to get employer details and did the deo as he didnt respond to their letters/voice mails etc

I just dont want to think that my sons brothers and sisters are going without due to a mistake, although obviously this sentiment is not reciprocated by the NRP. I agree with what you say if he was reasonable about the whole thing we could have a private agreement and be in control ourselves, or at least he could pay the csa directly instead of the deo

It just doesnt sit right with me that i may be getting money that my son is not entitled to due to csa co*k ups!

I am on hold again now to them whilst i try and get an answer!

Blonde_Bint

I agree fully 100 percent with Marksoton on this. While I appreciate your concern for the other children, he has been non compliant and untrustworthy, do not be so grateful for what you have waited so long for, if he had been compliant this wouldnt have happened.

If you try to help him you will probably be the loser in the end, NO NO NO. Take the money that is for your children and keep it for your children its your childrens money not his.

brians_daughter

thanks for the relpy. it is sooo strange that i feel the way i do. 12 months ago i wouldnt of cared one bit but now the payment is in sight i feel so many things... i have spoken to them, they cant tell me why it is so much i was told to be thankful i am getting something lol...sounds about right for the csa doesnt it - i should be happy they are doing their job and collecting support!

CRANKY40

Did they check that the whole payment was yours?

brians_daughter

yes they did check it was all mine, that was the 1st question i asked. I was told because the payments where all sent in on the 15th for other NRPs this cheque relates soley to my account....we shall see what happens. i wont actually believe it until it hits the bank - i hope it does as the money is paying for my sons school trip. The additional that i do not believe is mine i shall put in his bank account so if they ask for it back or whatever its there waiting