E: GAME OVER Win £5,000 of electrical goods with Comet

Hezzawithkids

smartleys wrote: »

Still not getting past Q3...???? Have emailed them...:mad:

Where did you find their email address?? I've been trying to use their "online chat" service to ask why no-once can get past Q3 but there's no link to it anywhere that I can see.

Hezzawithkids

Hezzawithkids wrote: »

Where did you find their email address?? I've been trying to use their "online chat" service to ask why no-once can get past Q3 but there's no link to it anywhere that I can see.

Scrub that, I've found the form (which also has errors in it which I've added to my enquiry - shoddy all round.. :cool:)

boojims

Perhaps they just want our email addresses that you have to enter after Q3 and don't want anymore of us to enter the competition!!!:rolleyes:

The_Plush_Doormat

I think it's best to just wait and see if they fix it. I emailed them late last night, but it bounced back. Maybe Smartleys or Hezza will have better luck. I would telephone them, but if their call centre is anything like my local Comet, they won't even know what day it is, let alone how to fix the comp. entry form :rolleyes: Patience dear readers, patience

Hezzawithkids

Ok here's the reply I've got from Comet this afternoon:

Dear [xxx]

Thank you for your e-mail

Unfortunately , some customers have been experiencing this problem and we are aware of this issue and are working to get this resolved. I have passed your details to the website operations team and I will contact you back as soon as I receive a reply.

The main issue seems to be with customers using Firefox and we have been advised that using IE works. A colleague will be able to complete this on your behalf and get your entry in the main draw and then provide me with your discount code.

If you require any further assistance, please contact me using the Ask a Question facility on the website http://comet.custhelp.com/cgi-bin/comet.cfg/php/enduser/ask.php

Regards,


Glenn Holden
Comet Customer Services

.... except that I have been using IE

Dinks

still no luck past 3 bahh hum bug

IWish

Just tried with IE and it is still sticking at Q3 - not even taking my email address. Never mind will try again tomorrow. Thanks TPD for posting. :beer:

Tulip

cant get past Q3 ether

titarnia

Just tried Firefox and still not working, but used IE and it worked no problem

Hezzawithkids

Just got this email from Comet this morning:

Dear xxxx,

Further to my previous e-mail,

I have been advised by my colleague that he has completed the quiz for you and you are in the final draw.

Your discount code is xxxxxxx and this is valid until the end of the month.

Again, please accept our apologies for any inconvenience caused.

Regards,


Glenn Holden
Comet Customer Services

(Got the discount code in a sep em) I've tried entering again and still cant get past Q3 in IE (tho I see some others have managed it) so will go back & ask when it will be fixed, unless someone else wats to have a go at emailing them?