Credit check enquiry?- derogatory Information

greenmark

Hi All,

I applied for a personal Loan from Barclays and got declined today. It says derogatory information on my credit history. But I know I had a very good credit history and applied for the online credit reports from Experian and Equifax. The reports are absolutely fine and my credit scores are on Good category on both the reports. There are no even CIFAS records for someone else on my credit reports. So What I did is made an appointment with one of the customer advisors in Barclays and showed these credit reports. She was amazed and contacted the credit department of Barclays. The response from the credit department was not to offer the loan. But they can't give any specific reason to decline my loan Application. When ever they are checking my credit history it comes as derogatory information. The bank is unable to help me or they can't advice me what to do. I'm really worrying about this situation now. Can I complain against Barclays on this matter? How Can I get the information about this derogatory information on my credit history? (I contacted Equifax and Experian and they said reports are absolutely fine and no derogatory information)

PNPSUKNET

Is it info from the fraud prevention agencys, like hunter which wouldnt show on cifas?

Innocent_Guy

greenmark wrote: »

Hi All,

I applied for a personal Loan from Barclays and got declined today. It says derogatory information on my credit history. But I know I had a very good credit history and applied for the online credit reports from Experian and Equifax. The reports are absolutely fine and my credit scores are on Good category on both the reports. There are no even CIFAS records for someone else on my credit reports. So What I did is made an appointment with one of the customer advisors in Barclays and showed these credit reports. She was amazed and contacted the credit department of Barclays. The response from the credit department was not to offer the loan. But they can't give any specific reason to decline my loan Application. When ever they are checking my credit history it comes as derogatory information. The bank is unable to help me or they can't advice me what to do. I'm really worrying about this situation now. Can I complain against Barclays on this matter? How Can I get the information about this derogatory information on my credit history? (I contacted Equifax and Experian and they said reports are absolutely fine and no derogatory information)

Appeal the decsion..... Send in copies of your credit file

si2k5

For ages i could not see my bank accounts, credit card and a few other credit accounts on my report, this was because different variations in my address on my credit accounts. It took many phone calls to experian as they could see my credit accounts but i could not. It might be worth calling them to see if any information is on your report but because of a address variation you may not be able to see it but a creditor can.

I'm not suggesting you have any adverse information on your file but it might help you.

barclaysguy

how much debt do you have atm / whats your salary / how much is the loan for.

It maybe your too high a risk.

greenmark

Hi All,

I got the reply from barclays about derogatery information they have inserted against my account. The reply was Bank is tight on these days and loan department has made a story to not to offer the loan. So they have unnecessarily put something called derogatory information in front of my name.
My question is what really is this derogatory information?
Can I complain about this to Financial Ombudsman Service?

iblametheparents

Are you an existing customer with a current account?

jamesd

What is the exact wording of the bit of their letter about the derogatory information?