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Late Payment charges
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T.K.Maxx
Posts: 38 Forumite
Been with empire stores catalogue for over 12 years, and recently missed a payment due to goods which were on buy now pay later and forgot about them. Empire have charged me £15 for the late payment. I emailed them explained the situation, but they wont refund the charges. I have threatened the leave them (which I will) if they dont refund.
Whats the situation on these charges? Can they charge them, do you have to pay them?
Thanks
Whats the situation on these charges? Can they charge them, do you have to pay them?
Thanks
:wave:
0
Comments
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Might be worth asking them to refund it. I recently wrote a letter to another company, and had a reply today saying that they will refund my £15 as a gesture of goodwill. No harm in asking.0
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