carphone warehouse online phone not sealed

cazs

I ordered a Samsung Tocco Lite from the online Carphone Warehouse site, it came via the courier City Link. When I opened up the bag I found that the seal on the phone box was broken?

Is this normal?

Should I be concerned or does it not matter? I'm just wondering if I should ring them and ask them to change it?

csh_2

I bought a PAYG phone from them, it wasn't sealed and the sim and battery had been put in for me. I wouldn't be concerned unless the phone had been used :-)

Browntoa

think they now do it to confirm that there is something in the box and the IMEI on the phone matches the one on the box

Astec

Op, was the phone unlocked? I've ordered a Voda PAYG Tocco Lite, buit need to use it on o2.

donstermonster

It is fine, a few major providers do this now AND make a test call to ensure it all works before you get it

Absolutely fine !:beer:

facingthefuture

Carphone warehouse guy told me all their phones are unlocked.

cazs

Astec wrote: »

Op, was the phone unlocked? I've ordered a Voda PAYG Tocco Lite, buit need to use it on o2.

if you bought it from the CW then yes, I bought mine on vodafone cos it was cheapest but am planning to use it with my current orange sim card. it is £100 in the acutal shop but just £80 on the website.

and yes some guy told me a little while ago (an employee) that they have all of their stock unlocked without me even asking about it.

if you got if from vodafone themselves then it would most likely be locked.