How can csa keep money for so long?

pen1206

A debt collection agency had been involved in my case and to cut a long story short a DEO was out in place, the debt collection agency had the money on the 29th July they then didn't pay it across to the Csa till the 11th August and the csa have not paid the money across to me yet. I have put in a complaint. Its strange when the payments were for £20 they paid it across within 3 days but cause its £600 they have kept it?
Are they getting interest on this?

Dancing_Shoes

I don't know if this is standard but when I read on their website they "aim" to pay you the funds they recieve within 1 week. have you asked them why they haven't paid it to you yet?

pen1206

i have asked the question only to be told it can take 10 to 15 days what a joke they are obviously getting interest on it

PlayingHardball

Hi pen1411, I had a deo from my ex and it always took about 14 days from the time of them receiving pmt from his employer to me receiving it in my account.

Its a pain, but well done that there is light at the end of your troubles and you've succeeded and will be getting the money, albeit slowly.

Yes, they would be making interest on the money, without a doubt.

CRANKY40

There is no interest paid, and if the payment was made from the debt collection agency by cheque, then the rather long clearance times were set by the bank as a condition of the CSA having a bank account with them. If the £20 payments were made by a different method such as postal order then they are recognised by the bank system as being as good as cash and are cleared almost immediately.