Doh. Wrong details for S/O

john_kent

Hi all

Starting to reach agreements with my creditors , though mad a bit of a mess up with GE Money.

I agreed to pay £12 per month to them. And they said no problem as long as set up a standing order. Did so , payment went out no problem

Today I get a letter saying they want me to pay £54 or arrears and the offer of £12 has been withdrawn.

A bit bewildered I called and they tell me they havent received payment. Checked with the bank and the payment has gone out , but , to a refernce number which is one digit different to my reference number. I hit a 4 instaed of a 3.

So be careful all. I now have to go back and say "Hey guys , I made a payment but to account ********* instead of my account. Can I make a £12 payment by switch now and then a standing order on 6th May."

Just hope they say yes , or can track the missing £12

blt

I'm sure they'll be able to get it back if you explain what's happened

Bunnie1982

They should be able to track it, as someone was making £100 mystery payments on my fiances card and when he pointed it out to them, they tracked who had paid it and transfered the money to the right account

crawley_girl

Exactly that happened to me and GE Money. I was paying a standing order to another GE Money account instead of the one I was supposed to.

It took a while to get sorted but it did.

:heartpuls CG :heartpuls