Kettle Recall

Stockie

If you have bought a plastic cookworks kettle (cat no's: White 422/5063 or Green 422/5049) before 21st April (and thousands have) then there is now a saftey recall on them which is listed on stores noticeboards. There is a fault which could cause the element to break which can lead to scalding. Please return the kettle(s) back and Argos will issue a refund on it for you. If they don't show them the saftey notice in their store and be firm but polite.

Stockie

pavlovs_dog

on the subject of kettles and kettle safety, i refunded a delonghi crema kettle recently. i was initially quite impressed (simple things :rolleyes: ) that you could vary the length of the cord by winding any excess around a core in the base of the kettle.

the downside is that it is wobblier than the millennium bridge was :eek: and rocks back and forth if you touch it. not ideal if full of boiling water, really :eek:

aj2001

be firm and polite Well said there stockie, customer service people are human to and are just doing what the managers and company policy's and there training tells them.

astonsmummy

sory to but in, do u have to have proof of purchase? a toy my son received for xmas has been recalled, saw a sign in elc window, my cousin bought it for him but doesnt have a receipt? thnx x

HugoSP

I would take it in without anyway. Loads of toys are bought as presents anyway, so no receipt must be quite a common problem. I suspect they'll just give you a refund or offer to swap it for something of the same value.

H

clayts

Dagnabbit - mine broke and I threw it out on Saturday - wish I'd known about this before

cazzy6208

thats quite amazing really - the amount of those kettles we've sold, and the length of time we've been selling them, yet theyve only just worked out theres a safety issue!