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Cannot Remember who sold me my Endowment - can I claim?

New poster here. I really need some help, please.

I have a Standard Life Endowment Policy which I took out in August 1988. I have just had another Yearly statement telling me (again) that there is a high risk of a shortfall.

Details are:
Target Amount (life cover): £13,245
Sum Assured: £4305.00
Declared Bonuses: £2964.06
(Bonus this year was a measly £25.46 - in 1994 it was £236!)
Current Value: £4938.60
Monthly Payments £18.63
Paid in to date: £3950 ish
Shortfall stated: Min £3585 Max £5565

The main problem I have is that I CANNOT REMEMBER who advised me about this endowment :confused: - as I am a bit of a 'Mortgage Tart'. It could have been Nat West or Abbey National. I do think I need to know this info before I can claim misselling! How do I find this out? (I cannot find the paperwork - due to this being a LONG time ago AND I've been divorced - the paperwork has mysteriously 'dissappeared')

However, I DO remember that I was looking forward to the extra money when I finished the 25 years (which will be Aug 2013), so I do feel I have a case.

Can anyone help me please?

Regards,

Mary T

Comments

  • silvercar
    silvercar Posts: 49,792 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    Complain to Standard Life, they will respond very quickly with the name and address of the person that sold you the policy if it wasn't them. That's exactly what I did and they also wrote to the seller instructing them to respond to me within 14 days!
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • MaryTay
    MaryTay Posts: 10 Forumite
    Part of the Furniture First Post Combo Breaker
    Thank you silvercar - I'll get the letter off this weekend.

    Cheers,
    Mary
  • dunstonh
    dunstonh Posts: 120,009 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Or save yourself a bit more work and phone them up and ask them and then fire the letter off to the firm they tell you.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • APJ
    APJ Posts: 68 Forumite
    In the complaints to the two providers I have made, both times the provider has forwarded the complaints to the sales firms who have reponded quickly
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