Cash discrepancy rules

hullight

At our McDonalds store they have changed the allowed cash discrepancy per till from 0.2% of total cash takings to 0.05% of total cash takings.

Staff at our store are now getting lots of warnings. Just to put the amounts into perspective, if a till took £1000 cash they would be allowed a 50p discrepancy where under the old rules they were allowed £2. This will be from hundreds of transactions as we are told to work very fast.

Does this sound reasonable to you? Could any other shop workers tell me what discrepancies you are allowed at your stores?

98jdougl

ours was never a set percentage anywhere I worked.

Meepster

It sounds reasonable enough to me, if you're doing your job right, you should have a zero discrepancy. I used to "have a quiet word" with anyone with any discrepancy over 10p where I used to work, especially if it was happening frequently...

ferien_uk

Where I used to work, you were allowed an imbalance of £5. However, this would be per till and if it was imbalanced you wouldn't necessarily know which member of staff was responsible because several people would use the same till throughout the day.

The whole imbalance thing was never really taken that seriously though unless was a really large amount.

Plus most people who had been there for a while got into the habit of guestimating the coins rather than actually counting them, so this sometimes accounted for the imbalance.

scubaangel

My last 'regulated' cash handling jobs were a bookies where a 0% imbalance was tolerated, a nightclub where we were allowed up to £5 either way, but only two people used each till point each evening and if it happened more than two shifts in a row per pair they were watched alot more carefully, and a retail place where again there were usually several members of staff and the imbalance was expected to be £1 or less per till.

Meepster

And just to add, if you think a 0.05% tolerance is unfair. Think about all the financial transactions that occur in your daily life. Would you accept it if McDonalds were to include a 0.05% discrepancy for your wages?

musey

You should have counted the float and signed for it as correct prior to starting your shift, no one else should have used or been in the till (at my old store, at really busy times manager's used to jump onto someones till to use it or used to get change out of one till to give to another to save going to the safe) and you should have been taken off till in sufficient time for your till to be cashed up in front of you in time for you to finish your shift on time. If this is not happening then McDs will struggle to enforce a warning, in fact if I any of the above was the case I would refuse to sign any warning.

coffee_prince

mwilletts wrote: »

And just to add, if you think a 0.05% tolerance is unfair. Think about all the financial transactions that occur in your daily life. Would you accept it if McDonalds were to include a 0.05% discrepancy for your wages?

I have yet to find a retail place that pays you exactly right

I mean, today... I worked x amount of hours but the manager rounded it down to the nearest half hour, so I was like... er ok

DCFC79

coffee_prince wrote: »

I have yet to find a retail place that pays you exactly right

I mean, today... I worked x amount of hours but the manager rounded it down to the nearest half hour, so I was like... er ok

depends where you work, ive worked places where ive gotten paid the right amount of hours, yes theres been hiccups where i wasnt paid quite enough but it didnt happen enough

stokegal

I worked at Phones4u and a discrepancy of £1 was allowed per store, regardless of the amount of tills, often a discrepancy would be over this and as none of the senior team were allowed to go home untill the discrepancy had been found, so we would just put the difference in ourselves (if it was only a few pounds) 9/10 the till would be up the next day in which case this excess money would be put aside in case the till was down again (we were penalised for the till being up just as much as it being down) I personally don't think that any discrepancy is acceptable, as that missing money os going somewhere regardless of whether it is £1 or £100