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Endowment Complaint
hipaul500
Posts: 11 Forumite
I recently complained about the mis selling of my endowment mortgage from 1991.
I sent them the letter from the which website. I got a letter saying to fill in the questionare which I returned. To my suprise they then sent me another letter with another questionare it is just a pain to keep sending this stuff all the time!!
How is it that some people seem to be getting money back just with the Which Letter generator? What am I doing wrong? It just seems that I am being run around the houses.
Some advise would be good.
Thanks again.
Paul.
I sent them the letter from the which website. I got a letter saying to fill in the questionare which I returned. To my suprise they then sent me another letter with another questionare it is just a pain to keep sending this stuff all the time!!
How is it that some people seem to be getting money back just with the Which Letter generator? What am I doing wrong? It just seems that I am being run around the houses.
Some advise would be good.
Thanks again.
Paul.
0
Comments
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Might be slightly inconvenient, but if after this you get some compensation then be grateful that all you had to do was fill in a few forms0
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Hipaul500
Its taken me 4 years and a court case to get mine. Be patient!
regards Vinno0 -
It took about a year for us to get compensation and in the end it only amount to £600....better than nil though? :rolleyes:A journey of a thousand miles begins with a single step
Savings For Kids 1st Jan 2019 £16,112
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We used a complaints handling company as we were clueless how to go about it. It cost about £2k in fees unfortunately, reducing the pay out from Standard Life to 4.5k. Better than nothing though, which is what we might've got pursuing it ourselves0
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Skintymcginty wrote:We used a complaints handling company as we were clueless how to go about it. It cost about £2k in fees unfortunately, reducing the pay out from Standard Life to 4.5k. Better than nothing though, which is what we might've got pursuing it ourselves
An IFA could have done that for £300 and Standard Life would have paid the IFA bill on a successful complaint.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0 -
Dunston
But only if you lied to Standard Life about the service provided. the fee is for mortgage advice not complaint handling0 -
defender_of_the_weak wrote:Dunston
But only if you lied to Standard Life about the service provided. the fee is for mortgage advice not complaint handling
If I happen to put a letter in at the same time then it doesnt matter really.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0
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