The Mystery Shopping Thread - X

sophie131

I can't see any clothing on ESA ,am I doing something wrong?!

laughing_cow

sophie131 wrote: »

I can't see any clothing on ESA ,am I doing something wrong?!

Me neither - but I can see lots of phone shops.

Mes1214

laughing_cow wrote: »

Me neither - but I can see lots of phone shops.

I can see the clothes shops but not any phone shops

josie

ISWMLE wrote: »

I know I did, that's why I corrected it, which you've completely overlooked. Not that this matters. The point I made was that the answer was opinion not fact - again why don't you do your own reading properly?

I'm not beginning to realise why RE did bin me off. I'm too discerning and second rate assessors, like you, that tell the client what they want to hear, is what RE want from their MS. No doubt you do that wonderfully. That's certainly the impression they gave to me. I doubt very much whether MS care whether you submit fact or opinion - as long as it is likely to be the answer the client would 'want to hear.' Yesterday, I was told that my answers weren't 'positive' enough. If that doesn't prove my point, I'd like to know what does. It's seems odd to me that the first report I submitted, during my probabationery period, had no negative feedback at all from RE (the reason being that I was uncritical of the service). The two follow up reports I submitted (with more experience of writing and submitting them) were queried. If you made any sense at all, you would realise that the first report is likely to be criticised and any other follow up reports less likely to be criticised. In my case, the oppositie happened. I'm convinced that RE only submit reports to clients that don't appear to suggest anything is wrong with customer service (if that is what the client is expecting anyway).

I don't deserve to be called obnoxious, just because RE software doesn't work properly. That's unfair, as you well know.

Tell, you what, I'll give you a clue as to what most people think of your posts on here - go back and see who has thanked whom and who the experienced shoppers on here seem to think are being reasonable and trying to be helpful and then try and work out who they may think is being rude and obnoxious.

I wonder why RE aren't paying you? Very strange... Do you write emails to them with the same tone?

creaker

I can see clothes but no phones and the pharmacy jobs are still there.

Chaz1

I can see clothes shops, but no phones stores; very strange! Maybe it is an age thing again ??

Scotties_Mum

Mes1214 wrote: »

I received their confirmation email exactly one month after I returned the NDA. Their fees varies but like other posters have said, you can do it any time you like and it does not cost you anything. I definitely think that it worths the effort.

Definitely worth the effort. Occasionally you get a nice purchase or visit assignment amongst all the surveys. Must admit the surveys are a bit tedious, but when you think how much people get paid for doing Valued Opinions surveys, then they are definitely worth doing.

Oh, and my paperwork took around a month to come through too.

AndyInYorks

Chaz1 wrote: »

I can see clothes shops, but no phones stores; very strange! Maybe it is an age thing again ??

I can only see chemists. :huh:

Chaz1

The surveys are a bit tedious, but it is nice to have lots of home deliveries - On 14th feb, I had 8 flower delivery surveys to complete, and I could keep the flowers.

scotsbob

josie wrote: »

Tell, you what, I'll give you a clue as to what most people think of your posts on here - go back and see who has thanked whom and who the experienced shoppers on here seem to think are being reasonable and trying to be helpful and then try and work out who they may think is being rude and obnoxious.

I wonder why RE aren't paying you? Very strange... Do you write emails to them with the same tone?

Just to balance things up, 12 hours later, no doubt on more mature reflection, ISWLME did say

"I agree. I have been a bit of a stinker and rambled on a bit, not caring for the nicities of the atmosphere here. It was my first post and I was in a foul mood about this RE company's treatment of me. But I apologise to anyone who I offended, if they genuinely tried to help"