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Mortgage charge relaim quiree

Good Evrning Everybody,
please can anybody help and give advice ,
I wondered if i cold claim back charges made against me on my Mortgage
FAILED PROMISE £ 40.00
ARRS LETTER/ CALL FEE £ 35.00
All advice given I would be very Greatfull
Thankyou.

BIG BAD WOLF:confused::eek:
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