Pounds till payday!

moneysavingnotexpert

hey,

My friend has had pounds till payday on her back constanty for months now. two weeks ago asking her to pay £540 suggesting it would be a settlement figure as they were specific about the amount.

Today they ring her claim she owes £180 in interest charges. its almost as if hey decide to add a couple of pounds on here and there when they want. they are rude and aggressive over the phone.

Any suggestions on how my friend can make sure she gets a settlement figure? with no combacks from them in two weeks after shes pay it.

or any other suggestions to help her situation would be greatly appreciated. thanks for reading.

ASAP would be amazing as they are claiming they will charge daily interest rates. DISGRACE!

RAS

She needs to write to them, otherwise any F&F will be invalid.

moneysavingnotexpert

RAS wrote: »

She needs to write to them, otherwise any F&F will be invalid.

hope this doesnt sound daft but? F&F?

Deep_In_Debt

Hi
National Debtline website has a good template letter to use.

Make sure that it is F&F and that neither they, nor any associate or any third party will chase for the remainder and that she is released from any further liability and that her "file" is marked as "satisfied". NDL letter will say all this.

Don't answer the phone to them, if she does, don't go through their security questions.

moneysavingnotexpert

Deep_In_Debt wrote: »

Hi
National Debtline website has a good template letter to use.

Make sure that it is F&F and that neither they, nor any associate or any third party will chase for the remainder and that she is released from any further liability and that her "file" is marked as "satisfied". NDL letter will say all this.

Don't answer the phone to them, if she does, don't go through their security questions.

hey thanks for your post. this company is based in malta. Which apparently they dont apply to uk laws. would this letter still help?

Deep_In_Debt

Sorry, not sure about Malta. Worth giving NDL a ring though or checking out their website - they'll know.

RAS

Hi

If they are lending money in the UK they are covered by UK law. Otherwise they can be prosecuted. I suggest that if your friend speak to them again she sets up a recorder and then asks them about this.

Full and final means that the creditor accepts the sum to settle the account in full and that it is the final payment they will get. They cannot sell the debt on or make any further claim on an F&F