Departure assessment on CSA1

Marly

Hoping someone can help. My husband is NRP. Case was assessed in 2002 under old rules. PWC applied for departure, in May last year, based on the fact that I work and can contribute to household costs. We finally received an assessment about three weeks ago. No calculations included so we couldn't check, but it included arrears backdated to 2004 with no reason given. Asked for calulations, and the return of payslips. Payslips not yet received (but they are a minor issue) We did receive a letter which was supposed to be the calculation but it only stated the same figures that we had already got! Also that case is now on CS2 (if that's the case how can a departure be allowed?) We can't check figures so don't know if they are right, nor do we know where the arrears have come from as payments were made monthly and on time. If we wanted to lodge an appeal we can't as we don't have any way of checking anything.( and time is running out now) Also, CSA have decided that this now has to be paid as a DEO rather than by the standing order that had been acceptable until now. Anyone got any ideas as to our next steps?

bdt1

Ok don't panic.

Firstly what you need to tdo is request your Data Protection File,(NACSA website have a template letter), fill it in and send by recorded delivery, making sure you print off signature of delivery as proof they received it, you can do this online.

CSA then have 40 days to legally provide you with all info they hold relating to your partners case. They regularly do not adhere to this, so if not received within timeframe, inform Information Commissioners Office who will investigate on your behalf.

With regard to assessment/decision/arrears, please put in an appeal as a matter of urgency, again , please send it recorded delivery. If it is within 13 months of decision appeal 'out of time' yet clearly define your reasons, as it will need to be granted on merit, these reasons need to be 'special circumstances' i.e. no previous communication received from CSA, incorrect address etc etc, again you will need to provide proof of this.

With CSA you are guilty until you prove otherwise, welcome to this world of corrupt immoral tactics. Do NOT ring the CSA, communicate only be recorded delivery mail/letter, they will/can say you never got in touch etc etc unless it is proveable.

Good luck, and dare say many will provide valuable advise, soon to follow.

bdt1

On CS1 departure can be ade if provable that you as NRPP can contribute to housing costs etc.

But as I understand it on CS2, this is not he case, it's a straight % of NRP wage dependent upon how many children PWC has.

Again DP File should clarify this.

mick6177

I think when they said your case was on CS2 (to confuse you)they should have said your case has been migrated over to the CS2 computer system but still dealt with under CS1 rules