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Santander
diamondgirl007
Posts: 27 Forumite
in Loans
Basically just want to know if I can complain to Santander over them withholding a refund for over a month, telling me it would be clear in my bank on a specific day, then it not getting to me till 5 days after that in cheque form also which needs another 3 days to clear:mad:. Really not happy about this, although I realise I should just be happy with receiving the actual refund. Will they actually take any notice of it!!
0
Comments
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Shabbey or another bit?
shAbbey did this to us, actually phoned us abroad to tell us would clear on Tuesday- wanted to invest it - not a hope! after big bust up they cleared it on the Friday. Complained to their 'CENTRAL COMPLAINTS DEPT' we got a bit of dosh in compensation.
Shabbey touch bargepole don't0 -
Wouldn't hurt to complain - after all, they would have charged you £30+ for being that late with a payment!
R.Smile
, it makes people wonder what you have been up to.0 -
Im just really annoyed about it, I wanted to use it for the moto gp at Donington on Sunday, suffice to say I never got!! Ive currently got another finance agreement with them, they were quick enough to take the first payment for that one than give me my refund on the overpayment for the previous one!!!0
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