We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Crew Clothing Slow Online Returns Policy

Options
Beware Crew Clothing's online shopping if you need to return an item.
It takes up to 21 working days, and at the moment I'd say it WILL take 21 working days if you are lucky - I'm still waiting.

I posted an item back on the 25th June and they cannot tell me if they received it back yet. Seems it takes 21 days for them to get it recorded back onto their systems.

So, at the moment it has been 1 calendar month and no refund yet. That's pretty poor and I cannot understand why it takes so long.

I've also had quite a lot of trouble getting the right department on the phone and promises of a phone call back have not happended.

Be warned.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.