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Black Magic Mortgage Interest Calculations?!

Hi All,

I'm looking for a little advice on my annual mortgage statement that's just come in. My bank look as if they have not started my fixed rate deal as agreed, and in fact started it 2 months late. On the statement there are various interest 'adjustments' that have been made which look to have reduced the product fee.

I wasn't informed of how the calculations were made and my maths isn't really up to checking what the adjustments and subsequent interest relate to.

I think bottom line at the very least I should have received a letter describing what had been done and why, but I haven't had anything.

I'm not quite sure how to proceed with the bank and I'm just looking for some advice on what, if anything, I can do to check or resolve this issue?

Thanks in advance!

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