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NORTHERN BANK bad customer service
mollypoppy
Posts: 262 Forumite
in N. Ireland
I opened to kid save accounts a few months ago and after of no of calls ave only just received their savings book. After more phone calls I was advised that the "Roar" card would be out with me in a few days this was back at the beginning of July ...still not arrived.
Has anyone got contact details for someone high up in the Bank as I think this is a very very bad way to treat customers especially children.
Many thanks
Has anyone got contact details for someone high up in the Bank as I think this is a very very bad way to treat customers especially children.
Many thanks
0
Comments
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If you are not happy phone their customer service number and ask to speak to a supervisor or write a letter to the manager of the branch and ask for the name of the area manager.MFW 148 - Mortgage £121,000 1Jan11 / Mortgage £120,300 28Jan11 / £119,808 24Feb11 / £119,400 22 April11 / £119,089 29 May11 / £118,500 October110
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can't believe the next post you wrote was to sell these cards on this site - why don't you use the roar cards and take the kids to the zoo or w5 or somewhere!
tut tut 0 -
mollypoppy wrote: »I opened to kid save accounts a few months ago and after of no of calls ave only just received their savings book. After more phone calls I was advised that the "Roar" card would be out with me in a few days this was back at the beginning of July ...still not arrived.
Has anyone got contact details for someone high up in the Bank as I think this is a very very bad way to treat customers especially children.
Many thanks
"Bad way to treat children" - what their mother for selling the said items for her own gain?!! Where's my handbag? Trying to help someone out..pah!MFW 148 - Mortgage £121,000 1Jan11 / Mortgage £120,300 28Jan11 / £119,808 24Feb11 / £119,400 22 April11 / £119,089 29 May11 / £118,500 October110 -
mollypoppy wrote: »I opened to kid save accounts a few months ago and after of no of calls ave only just received their savings book. After more phone calls I was advised that the "Roar" card would be out with me in a few days this was back at the beginning of July ...still not arrived.
Has anyone got contact details for someone high up in the Bank as I think this is a very very bad way to treat customers especially children.
Many thanks
You cant be that concerned about your kids being treated badly - you're selling THEIR roar cards after all.0 -
I have some kids socks, shoes, trousers, vests & "SHIRTS" for sale..... Hold on, just trying to take them off them now!! :rotfl::rotfl:0
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sell the kids and be done with it ."Do not regret growing older, it's a privilege denied to many"0
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