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Mortgage advice please!!!

Hi,

I was on a variable rate with the halifax and I went in to see them about changing to a fixed rate. The advisor told me to pay off £3100 to reduce the term meaning I would have 7 years left on my mortgage. She then set me up the fixed rate mortgage. I have just received today my mortgage statement and an early repayment charge of £2050 has been applied. I was never informed about this and I certainly wouldn't have paid £3100 off my mortgage for £2050 to be added back on to it. Is there anyone who could advise what I can do about this please? Thanks Mark

Comments

  • poppy10_2
    poppy10_2 Posts: 6,597
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Forumite
    Complain to the branch in the first instance - speak to the manager, bring in any documentation you were given at the time
    poppy10
  • I'll go into the branch, you would think that they should have told me about the charge considering we were setting up a mortgage with them.
  • _Andy_
    _Andy_ Posts: 11,150 Forumite
    What type of rate were you on before this new fixed rate?
  • picardygirl
    picardygirl Posts: 558
    Part of the Furniture 500 Posts Combo Breaker
    Forumite
    When you took the original mortgage out, did it have a tied in period after the fixed rate ended? Could you have still been in this ?
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