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New customers and Existing Customer Deals?

sys4096
Posts: 5 Forumite

Hi All,
I'm just ending a 5 year 5.59% fixed deal with A&L at the end of August. I'm going to gamble on interest rates staying reasonable for the next 2 years and go on a tracker which will save me £200 per month whilst rates are their current level, so I can pump this into clearing a debt I have over the next couple of years.
The best they offer me as an existing customer is 2 year tracker at 3.59% with a 599 arrangement fee.
New customers have 3.54% with no setup fee or 2.95% with 499 setup fee
I am probably not remembering the facts correctly but I'm sure I recall something in the news a while back meant that mortgage companies had to offer their existing customers the same rates as newcomers?
When I asked them about the rate on the phone they said no rates for new customers are completely different. I didn't question it at the time, but can anyone please advise if they do have to give me the same deals before I call them back?
Cheers
I'm just ending a 5 year 5.59% fixed deal with A&L at the end of August. I'm going to gamble on interest rates staying reasonable for the next 2 years and go on a tracker which will save me £200 per month whilst rates are their current level, so I can pump this into clearing a debt I have over the next couple of years.
The best they offer me as an existing customer is 2 year tracker at 3.59% with a 599 arrangement fee.
New customers have 3.54% with no setup fee or 2.95% with 499 setup fee
I am probably not remembering the facts correctly but I'm sure I recall something in the news a while back meant that mortgage companies had to offer their existing customers the same rates as newcomers?
When I asked them about the rate on the phone they said no rates for new customers are completely different. I didn't question it at the time, but can anyone please advise if they do have to give me the same deals before I call them back?
Cheers
0
Comments
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No they don't have to give the same deals, and normally won't. Have you looked at the option of staying on the SVR? Or checked if you automatically drop onto a tracker.0
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Cheers mate, I checked this out, I drop to SVR which is 4.99% at the moment0
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