Stopping junk and spam from A&L

frivolous_fay

Hello,

Have recently closed all my A&L accounts but I'm still getting emails from them, and posted offers to take out loans with them.

I am still able to log into my account, but can't find any obvious way of changing my marketing preferences. I tried sending a secure message to ask, but it just said there was an error... probably because the accounts don't really exist anymore.

Hope this is an appropriate forum for this question - as every piece of post A&L send me goes straight in the recycling (after I have ripped the *%£*&$ plastic window out of the envelope) and I'm bored of it now! I'm disinclined to spend money ringing them about it, I don't have a branch nearby, and from past experience, don't expect speaking to a call centre to bring a resolution!

TIA...

moonrakerz

Retaliate !

Keep all the junk mail for a few days, open it, remove anything that might refer to you such as address, account number - then put in in a different reply paid envelope and send it to someone else.
I'm sure A & L would love a load of stuff from Readers Digest, Which, the AA, etc, etc ,etc !

diable

Also join the Mail Preference Service (I think that is what its called) to stop junk mail.

If I receive something that I don't want I just post it back with "return to sender remove form mailing list: scrawled across the envelope.

frivolous_fay

I accept that I obviously allowed A&L to send me their crap at some point, as I was a customer. I am on the MPS, but I don't think that stops things you actually permit.

I can be very petty and will quite happily stick things back in the post to them til the cows come home, but imo, legit maillings should have a straightforward way to stop them?!

flutterbyuk25

I am having the same problem as you Fay. I closed my accounts with them 3 months ago and I'm still getting loads of junk mail and email. I tried to email them via my internet banking but they did not reply.

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