Warranty/Lost receipt.

kriss_boy

I bought my girlfriend a bracelet for Valentines day.

Now, less than 2 months later its broken. It literally fell off her wrist while we were standing chatting. One of the links has twisted and snapped.

I didnt take out the additional insurance for loss or theft. And Ive lost the receipt!

Where do I stand?

My colleagues at work all say I should have no problem getting a replacement because I have all the packaging and I should be able to tell them the day I bought it etc to verify they sold one to me.

It cost £120 so Im not sure if I can see them just swapping it!

Do I have any rights without my recepit?

tee_pee_2

did you pay ona card? Could you produce bank statement/credit card for proof of purchase?

kriss_boy

Unfortunately It was one of the freak ocassions where i had cash!

Wont they have it on their records at approx 12noon they sold one on the 12th of feb? It was slightly expensive so I doubt they sold many and I remember i got the last one they had.

tee_pee_2

If you can be precise about time/date of the purchase I would def give it a try. If you get no joy from the actual shop write to their head office.