Admiral's Garage Network‏

infernalaffairs

http://www.admiralgaragenetwork.com/

I received an email the other day from my insurance company with an offer for car servicing and MOT. Looking at the items they cover on the service schedule it appears quite comprehensive. They even collect, clean and then deliver your car as part of the service. I'm considering using them for my next service.

Just wondering if anyone has used this company and has any feedback.

Thanks in advance.

malc_b

Looks like no one has replied to this then. I've also had this email. I compared the prices with my local (ford dealer) garage. For an Escort costs were 44/149/95 (MOT/Full/interim). My garage was 40/160/100 so not lot different. For Chrysler voyager it was 40/254/128 vs 44/161/102. That's a big different. My local garage say the full service is 3hrs in the book. So I emailed to ask who'd do the full service and what it included. The only answer to all my questions is that they can't tell me who the garage is until I book.

Hmm. A quote well below market rate, won't say what is
included, won't say who will carry out the work. I don't feel at all
comfortable with this.

I'm been caught by cheap MOTs in the pass. They always fine something wrong and it always costs a lot to fix. In then end I gone to back to garages I know. Ones they may cost a bit more for a standard service but don't rip you off for extra repairs. I don't feel sure that this won't go the same way, especial with the secrecy.

Surely if it is such a good deal then I wouldn't be able to get the same price going direct to the garage so why are they worried? And even if I could get a better deal, I could just do that next year anyway so at best they just get one year's work.

Ionkontrol

If the service is anything like their paintshops, don't bother.

colino

If you have ever had to deal with Admiral or its many, many, cut-price, no-service, associated insurance companies, do the decent thing, mark the email as spam and run the other way.

shinglers

I booked a service through them as their prices looked good. After waiting for ages on the day they were due to collect the car my partner called them, apparantly they were on their way. Over an hour later we called again... apparantly the garage never received the paper work and wouldn't be able to do the car today!!

It would have been nice for them to call us, not us having to call their costly number to get any information. I won't be using them again!

rev_henry

Does seem pretty comprehensive to me, just the interim one. I guess it just depends if they contract to a decent garage, and if they're organised about it or not.

hc25036

Used them once for my Passat. Collection/delivery was on time, but the service book wasn't stamped and I had no way of knowing whether the secondary items I had asked them to check had been done as the guy who dropped the car off had no idea and no-one wanted to waste time talking to me.

I have a choice of 2 local Bosch garages and both charge about the same as the Admiral/National service and both are willing to talk about the car and what they have done.

ukjoel

I am with admiral and they heavily use nationwide autos.
Would steer cleer as not been impressed with the quality of the work or the techs.
I have had fairly basic jobs cancelled on the morning because their 'specialist' was away.
When I asked about their other techs they said they wernt qualified to do the repair. We wernt talking complex engine rebuilds either.
Their labout rate is similar to franchised dealer (about £90 and hour) and they dont provide the same level of service.
Either go franchise if you local one is decent or find a good local independent.

TRUTHFULL_2

got a e-mail from ADMIRAL, "our garages" tried it, oh dear, garage small and far away but willing. NSN the agency that runs the scheme USELESS HOPELESS PATHETIC.
Wrote two letters one to ADMIRAL To tell them their site is a CON. one to NSN to tell them how they were useless.
Then I fell over this Forum and realised I was wasting my time.
Advice. if you want cheap MOT. ITS OK.
If you want servicing, prepare to do battle with the garage, (get the name early) With NSN because they dont want anything to do with anybody, except to get payment. With ADMIRAL they deny everything, not my fault gov!
GOOD LUCK.

[Deleted User]

I'm with Admiral. I'd rather take my car to a local independent garage myself for a service.

I wouldn't let a rubbish fast fit centre like Nationwide Autocare (or Halfords Autocare which they are being renamed as) come 20 miles to pick it up and then bring it back again.

Also do they send a low loader for it or is it just some guy hoofing your pride and joy back to the garage? No thanks!!