Tiscali phone line repairs

Patience_is_a_virtue_2

Hiya,

Can anyone help me please? My home landline phone stopped working on 23 June 09 and I contacted my provider, Tiscali. Since then, I have made numerous calls from my mobile to try to get the fault repaired. They have promised every day that the problem is being sorted and I even waited for a BT engineer between 1-5pm to repair the line on Tiscali's instruction but of course he never materialised. Absolutely, at my wits end as I need my home phone and I am at my wits end with Tiscali.

Has anyone had a similar experience?

davester

Lodge a complaint you might get some compensation

violetta

There is a Home Phones board that you could try posting the same question on:

http://forums.moneysavingexpert.com/forumdisplay.html?s=&daysprune=&f=68

as there may be an expert there (a member of staff from Tiscali even) who can help you, or someone with the same experience who knows a way to sort it.

violetta

Patience_is_a_virtue_2

Thank you, yes that is a good idea as I am certainly out of pocket. Sent off a letter of complaint first thing this morning but did not think about compensation. Will look at online mobile phone bill and ask for refund of line rental for period. Cheers

Patience_is_a_virtue_2

Hiya, thank you - another good suggestion. Will try link now. Cheers