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Tiscali phone line repairs
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Patience_is_a_virtue_2
Posts: 7 Forumite
Hiya,
Can anyone help me please? My home landline phone stopped working on 23 June 09 and I contacted my provider, Tiscali. Since then, I have made numerous calls from my mobile to try to get the fault repaired. They have promised every day that the problem is being sorted and I even waited for a BT engineer between 1-5pm to repair the line on Tiscali's instruction but of course he never materialised. Absolutely, at my wits end as I need my home phone and I am at my wits end with Tiscali.
Has anyone had a similar experience?
Can anyone help me please? My home landline phone stopped working on 23 June 09 and I contacted my provider, Tiscali. Since then, I have made numerous calls from my mobile to try to get the fault repaired. They have promised every day that the problem is being sorted and I even waited for a BT engineer between 1-5pm to repair the line on Tiscali's instruction but of course he never materialised. Absolutely, at my wits end as I need my home phone and I am at my wits end with Tiscali.
Has anyone had a similar experience?
0
Comments
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Lodge a complaint you might get some compensationSurvey earnings total 2009 £417, 2010 £875, 2011 £5740
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There is a Home Phones board that you could try posting the same question on:
http://forums.moneysavingexpert.com/forumdisplay.html?s=&daysprune=&f=68
as there may be an expert there (a member of staff from Tiscali even) who can help you, or someone with the same experience who knows a way to sort it.
violettaA chicken crossing the road is poultry in motion0 -
Thank you, yes that is a good idea as I am certainly out of pocket. Sent off a letter of complaint first thing this morning but did not think about compensation. Will look at online mobile phone bill and ask for refund of line rental for period. Cheers0
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Hiya, thank you - another good suggestion. Will try link now. Cheers0
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