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error in friend's pension

it looks like the pension service has made mistakes in a friend's pension. they forgot to add the last few years that they contributed. they started getting their pension this december. should they just write in ? will they backdate the amount difference?

Comments

  • CIS
    CIS Posts: 12,260 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Are they sure its been missed ?, I used to work for the pension service and the system automatically picks up whats on a persons NI record, so mistakes shouldn't happen.

    They will backdate if its an offical error ?

    Best bet is to ring their pensionn centre and ask them to check the last few years of their NI record.

    Contact details are here
    http://www.thepensionservice.gov.uk/contactus/home.asp
    I no longer work in Council Tax Recovery but instead work as a specialist Council Tax paralegal assisting landlords and Council Tax payers with council tax disputes and valuation tribunals. My views are my own reading of the law and you should always check with the local authority in question.
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