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Being charged for using WAP!!

marylee
Posts: 497 Forumite
I have o2 online sim card with free texts and 300 mins free WAP as long as I top up by £10 a month. I am being charged for using WAP which were supposed to be free. Does anybody know why? Thanks
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Comments
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What did O2 tell you when you complained?0
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are you using teh correct 'free' wap settings aswell?0
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What did O2 tell you when you complained?
I got an e-mail from mycare asking me loads of questions about my name, phone number, method of top up etc. The problem is, it's an unlocked orange nokia and I only use the o2 online sim card. To answer somebody else question, the settings was sent to me by text. Do you people get the free wap? Thanks.0 -
are you using teh correct 'free' wap settings aswell?0
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hi
make sure you are using GSM to access and not GPRS0 -
I also received over £80 of call charges which included calls to 07712927927. I am supposed to have free unlimited web usage as part of my o2 simplicity plan. Surely they should honour this if they are still operating this number for their web server?
Has anybody had any luck with them thus far?0
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