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Help about debt collection agencies

Hello first post here and need some advice

Basically my dp is being pursued by a debt collection agency regarding ebay fees which he disputes he owes. He was ripped off for an item due to intentional npb and he relisted it but ebat said he didn't do it correctly so wouldn't refund the relist fee although it was identical to before. Anyway he paid £10 he owed them anyway but in the meantime they ignored his letters, emails and sent it to a collection agency for the original amount. :mad:

I have emailed them to say that the amnount is in dispute and offered them a settlement figure based on our calculations including the amount dp paid. They eventually wrote back to say no and that the full amount was now due and have threatened a default notice. :confused:

I heard before that if the amount owed is in dispute that the agency have to pass the debt back to ebay but want to find the point of law so I can send it to them and need some help as I can't locate it.

Any advice gratefully received.

Madds xxx

Comments

  • lynzpower
    lynzpower Posts: 25,311 Forumite
    10,000 Posts Combo Breaker
    How much are the arrears for?
    :beer: Well aint funny how its the little things in life that mean the most? Not where you live, the car you drive or the price tag on your clothes.
    Theres no dollar sign on piece of mind
    This Ive come to know...
    So if you agree have a drink with me, raise your glasses for a toast :beer:
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