The Mystery Shopping thread - IX

**me**_4

Becles wrote: »

It's not discrimination. The store requires a mystery customer that blends in with the majority of their clientele so the shopper is not recognised.

I haven't seen the brief for this store, but in other clothes stores I've had to check the changing room, and put an item on and ask the assistant if it looks ok. A man wouldn't be able to do that and a skinny lady would look stupid asking if a size 16+ piece of clothing looks ok on her.

Twas just a jestful comment....and yes all of your comments are absolutely true. But you haven't justified the ageism...I know many a 55+ person who are regular shoppers of this store.

**me**_4

I figured they're female shops, so what?

ukmonkey wrote: »

Plus size shops on ABAi <- !!!!!!?

You asked.
I clarified..

Apologies

CaroB_2

Has anyone completed any of the email assignments for GFK? I accepted 4 and have sent the emails as per the instructions, however I have heard absolutely nothing back from any of the companies. 3 were sent on 19th July (I had one acknowledgement) and 1 on 24th July (had an acknowledgement but not expecting anything from them yet).

I'm just concerned that my emails didn't get through (other than the two I had acknowledgements for). Has anyone had a full reply to any of them yet?

Having said that, my experience of using 'Contact Us' forms or customer service emails isn't great - I sent an email to Vodafone (as a customer), was reassured I'd get a reply within 2 weeks and never heard from them again!! So it may be the same with these GFK ones.

AndyInYorks

CaroB wrote: »

Has anyone completed any of the email assignments for GFK? I accepted 4 and have sent the emails as per the instructions, however I have heard absolutely nothing back from any of the companies. 3 were sent on 19th July (I had one acknowledgement) and 1 on 24th July (had an acknowledgement but not expecting anything from them yet).

I'm just concerned that my emails didn't get through (other than the two I had acknowledgements for). Has anyone had a full reply to any of them yet?

I did two, an electrical store and a mobile phone company. Had replies to both the day after I submitted. The mobile company rang me too.

felixthemoggy

CaroB wrote: »

Has anyone completed any of the email assignments for GFK? I accepted 4 and have sent the emails as per the instructions, however I have heard absolutely nothing back from any of the companies. 3 were sent on 19th July (I had one acknowledgement) and 1 on 24th July (had an acknowledgement but not expecting anything from them yet).

I'm just concerned that my emails didn't get through (other than the two I had acknowledgements for). Has anyone had a full reply to any of them yet?

Having said that, my experience of using 'Contact Us' forms or customer service emails isn't great - I sent an email to Vodafone (as a customer), was reassured I'd get a reply within 2 weeks and never heard from them again!! So it may be the same with these GFK ones.

I sent a water company one and never heard back from them.
The instructions just say to send GFK a copy of your email that you sent to the company and then fill in the report as best you can.

blondecaz

CaroB wrote: »

Has anyone completed any of the email assignments for GFK? I accepted 4 and have sent the emails as per the instructions, however I have heard absolutely nothing back from any of the companies. 3 were sent on 19th July (I had one acknowledgement) and 1 on 24th July (had an acknowledgement but not expecting anything from them yet).

I'm just concerned that my emails didn't get through (other than the two I had acknowledgements for). Has anyone had a full reply to any of them yet?

Having said that, my experience of using 'Contact Us' forms or customer service emails isn't great - I sent an email to Vodafone (as a customer), was reassured I'd get a reply within 2 weeks and never heard from them again!! So it may be the same with these GFK ones.

I have had nothing back either - contacted GFK and they told me to just send them what I sent to the company and complete it as best I can.

annasbee

Catlin wrote: »

This is something you would send a request to your AM for but I think they are all leaving today. In the FAQs on their website there is a contact us email - you could try that.

Same thing just happened to me - I sent an email to area manager and go instant phone call back allocating me the job - so I am now off to get my brean and milk.

AndyInYorks

annasbee wrote: »

Same thing just happened to me - I sent an email to area manager and go instant phone call back allocating me the job - so I am now off to get my brean and milk.

Who is your AM please as mine is not responding!

milkybars

Has anyone ever had an RE job released without them doing it? Its happened to me today, did my job, logged in to report and found it had been released! I'm confused as I scheduled it for today, completed the visit within the time frame and don't have to report till midnight (its not a special day where you have to report sooner either). Have emailed to find out whats going on!!!

AndyInYorks

milkybars wrote: »

Has anyone ever had an RE job released without them doing it? Its happened to me today, did my job, logged in to report and found it had been released! I'm confused as I scheduled it for today, completed the visit within the time frame and don't have to report till midnight (its not a special day where you have to report sooner either). Have emailed to find out whats going on!!!

Yes the same thing happened to me on Saturday. The job was there in the morning, and had to be done that evening. I went back online before setting of to do it, and it had vanished, along with 2 points. Emailed them to ask why, no reply as of yet.