The Mystery Shopping thread - IX

squidgeum

Thank you for your reply ukmonkey, about how to check if jobs have been authorised for payment by Gap. I can't believe there's no way of checking :eek:. What are you supposed to do then.....just assume they're ok if you don't get an email saying otherwise, and hope for payment?

Mind you I've just checked some of the others, and the only one that actually shows the jobs I've done, and confirms they are ok for payment is GR. On some of the MS companys you can't even see the job anymore after the report has been done. What a bad way of doing things!!

ruthiejane

Thats right squidgeum. If they don't tell you otherwise the job is ok and you'll get payment a few weeks later. Today I was paid for all Gap jobs done in May.

ruthiejane

Do Amber Arch display jobs on their website, or do you have to wait for an email?

TractorGirl327

Hollypear wrote: »

TG is that the business account bank job. I am about to do the test now so if I get stuck you can sort me out.:beer:
How to you put the results on GfK now for bank jobs as you now have to enter the results and wait for your follow up telephone call.

Mine was a Savings Account enquiry so I could do the write-up straight away.

If you have to wait for a call-back then you probably don't have to enter the results until after then.

muppet*12

TractorGirl327 wrote: »

Mine was a Savings Account enquiry so I could do the write-up straight away.

If you have to wait for a call-back then you probably don't have to enter the results until after then.

There is a note on the noticeboard to say do half the results and save so they know if the job was started if it's the one company, just like GR do.

mintchip

Hello. The mystical Tax spreadsheet, does anyone have a copy of it that they could send to me please? Be very grateful.
I've done a couple of jobs and I have a couple more booked, so would like to start recording before I forget...

Thanks In Advance.:beer:

msmas

Please double-check your Gap payment amount. I found mine to be one assignment short, so emailed them right away. Apparently, they've decided not to pay me for one job without advising earlier, as the "client was not satisfied with the report". Just don't get it, what can I do if everything was quick, tidy and perfect

Mes1214

muppet*12 wrote: »

There is a note on the noticeboard to say do half the results and save so they know if the job was started if it's the one company, just like GR do.

I did one last Friday and entered the result up to the phone call section and the report was saved.

vmaster

msmas wrote: »

Please double-check your Gap payment amount. I found mine to be one assignment short, so emailed them right away. Apparently, they've decided not to pay me for one job without advising earlier, as the "client was not satisfied with the report". Just don't get it, what can I do if everything was quick, tidy and perfect

Will check the balance right away - wish there was some balance reconciliation feature at Gap!

Gap recently declined one of my pizza reports too, but I was emailed and it was for a different reason (thanks to their vague guidelines) - I ordered a salad bowl (the one visit to the salad bar) from the pizza place's new menu, which they were not happy with. Apparently, I was supposed to order a side salad, despite the fact that their guidelines stated "salad bowl".

KaramelRose

msmas wrote: »

Please double-check your Gap payment amount. I found mine to be one assignment short, so emailed them right away. Apparently, they've decided not to pay me for one job without advising earlier, as the "client was not satisfied with the report". Just don't get it, what can I do if everything was quick, tidy and perfect

I was so surprised with my payment. It was correct, and included payment for a report where I was found out as a Mystery Shopper, and had a friend tagging along (he didn't purchase anything but it was still against the rules!).