Lloyds warning

josephine1_2

We went br back in October, so any correspondence I just put in a pile and sent OR. The OR recently released our case and said not to worry about sending correspondence to them anymore. It was at that point that I realised that Lloyds were pretending that nothing had happened. For both my account and my partners they had the info. on our accounts but hadn't actioned it! Hopefully 8.5 months in after both of us contacting them this week, the matter is resolved. Just wanted to warn others incase their lazziness is national.

blind-as-a-bat_2

josephine1 wrote: »

We went br back in October, so any correspondence I just put in a pile and sent OR. The OR recently released our case and said not to worry about sending correspondence to them anymore. It was at that point that I realised that Lloyds were pretending that nothing had happened. For both my account and my partners they had the info. on our accounts but hadn't actioned it! Hopefully 8.5 months in after both of us contacting them this week, the matter is resolved. Just wanted to warn others incase their lazziness is national.

It is national, but its not lazyness;)

LTSB just dont think any law applies to them thats all:rolleyes:

bcljnk

oh bummer, i havnt gone BR YET, but am just about to stop paying the 2 loans and the 4K CC i have with them....how long will it be before they start contacting me, i do feel incredibly guilty towards them, i have banked with them for the last 18 years, have had loans and CCs, contents insurance and life assurance with scottish widows through them.