Heel worn down on men's shoes after 3 months - get replaced or take them back?

mr_fishbulb

First time I've had some shoes which look like the heels can be replaced. I've only had them for 3 months so not sure if this is normal wear.

The 'top piece' has worn completely at the very back (I must walk on the back of my heels of something) and some of the 'heel' is now coming off. Have a look here to see what a 'top piece' is - http://www.dancestore.com/images/z-shoe-diagram-parts.jpg

Anyone know how much would these roughly cost to repair?

Or could I take them back to the shop and argue that I wouldn't expect that kind of wear in just 3 months.

I must point out at this stage that these are mens shoes - I don't wear high heels

Thanks

mouseymousey99

I'd take them back & quote the Sale of Goods Act if they get stroppy - it says things have to be fit for the purpose they are sold for ...but, I am a grumpy old woman!!
Best wishes

frivolous_fay

I had this problem (girl, Next, pair of boots)
They asked me to send them back, which I did.
They sent me a £50 voucher. I was gutted - they were great boots and I'd have re-heeled them if necessary, I just didn't think they should have worn out so fast and Next said they'd find out why.
I tried to get another pair and couldn't.

whatatwit

Have both the shoes worn the same and do you drive in them?

You could consider getting them re-heeled and having those metal taps put on, this should then slow down the wear.

mr_fishbulb

whatatwit wrote: »

Have both the shoes worn the same and do you drive in them?

You could consider getting them re-heeled and having those metal taps put on, this should then slow down the wear.

Both worn the same amount in the same place (the back of the heel). Don't drive in them, just wear them to work.

Would consider getting them re-heeled as they are comfy shoes. But it depends on the price - anyone know a rough amount?

McKneff

Go to a independant cobbler and not one of the 'chain type' about £8. Chain type cobbler about £15